Orders usually ship every weekday, occasionally every other business day. Delivery time depends on the shipping method you choose at checkout:

Sweden: 1–3 business days.
Europe: 1–8 business days with FedEx, 3–16 business days with PostNord or a stamped letter.
Rest of the world: 2–10 business days with FedEx, 5–18 business days with PostNord or a stamped letter.

Delivery times are estimates. Orders outside the EU go through customs, which can add time, and may be subject to customs duties, taxes and import fees. All methods and times are on our Shipping & Delivery page.

Shipping costs depend on where you are, the shipping method you choose and the weight of your order. Add the items you want to your cart and you’ll see the available options and exact prices at checkout.

All orders ship from Örebro, Sweden.

Yes. Choose a tracked shipping method at checkout: all FedEx options, PostNord Home Small Prio, PostNord REK and PostNord Tracked Letter. Your tracking number is sent in your shipping confirmation email once your order has shipped.

If you chose PostNord Untracked Letter, PostNord Domestic Letter or Stamped Letter at checkout, your order has no tracking. These are our cheapest options. If you chose a tracked method, the tracking number is in your shipping confirmation email. Please check your spam or junk folder too.

It’s sent to your email address automatically when you place an order. Please check your spam or junk folder in case it ended up there. If you haven’t received it within 24 hours, email us at shop@smashintopieces.com so we can check that everything is OK with your order.

There is only a short amount of time between when you place your order and when we start processing it. If you fill out this form straight away, we may be able to cancel your order before it’s processed.

Sadly, we’re unable to change your order once we’ve started processing it. If you need a greater quantity or an additional product, please place a new order.

Yes. You can check out as a guest, no account needed. With an account you can see your order history and check out faster next time.

Head over to our Return page and follow the instructions there. Returns can be made within 14 days of receiving your order, and we do not offer free returns.

To get a refund, the item needs to be undamaged. Clothing needs to be unwashed, and CDs and vinyls need to still be sealed.

Sorry about that! Please take photos of the product, then fill out our Damaged item form. We’ll help you from there.

If we have restock information for a product or size that’s sold out, you’ll find it on the product page.

If the product page doesn’t say anything, the product won’t be restocked. It was a limited item and won’t be available again.

For best results, machine wash warm, inside out.

Only use non-chlorine bleach, so the garment doesn’t fade.

We recommend that you don’t tumble dry any clothing.

If your garment is printed, don’t iron directly on the print.

Do not dry clean.

We don’t sign items on request. Signed items show up in the shop from time to time and are available while stock lasts.

One-of-a-kind items from the band, like stage-worn gear, are sold in our Auctions.

We accept Visa, Mastercard, Maestro, American Express, Apple Pay, Google Pay, Shop Pay, Klarna, Bancontact, BLIK, MB WAY, MobilePay, Satispay, iDEAL | Wero and UnionPay. Which ones you see at checkout depends on your country.

We aim to process refunds within three days of receiving your return. Your bank may then take a few more days to put the money back in your account. Please allow up to ten working days after posting the item back to us before you get in touch about your refund. We’ll email you when your refund has been processed.

This shop only handles merch. We can’t help with questions about live shows, tickets or Patreon here.

Email us at shop@smashintopieces.com and we’ll help you as best we can.