FAQ

Q – Where is Smash Into Pieces Shop located?
A – Örebro, Sweden. 

Q – When will I receive my order?
A – Delivery usually:
3-5 business days to Scandinavia.
4-12 business days within the European Union.
6-16 business days to outside the European Union.

Please note that orders from outside the European Union are subject to tax on your behalf. Since international orders require to go through customs, this may delay the delivery time further. 

Q – How much does the shipping cost?
A – Our shipping rates varies depending on where in the world you are and the total weight of your order.
(Add the items you want to the chart and you’ll see the estimated shipping cost right away!)

Q – Is it possible to get a parcel/tracking number?
A – We are a small shop, we can’t compete with the bigger shops in terms of shipping time and delivery. We wanna offer a low price of shipping, which makes us use the Swedish Mail Service, Postnord. That also means we can’t offer any tracking on the packages outside Sweden.

Q – Do you want to return an item/order?
Q – Did we send you a damaged item?
A – Please contact us at:
shop@smashintopieces.com

In order for you to get a refund we will have to make sure that the item is undamaged.
Clothing needs to be unwashed.
CD’s and Vinyls needs to still be sealed.

Q – How should I wash my new clothing?
A –
For best results machine wash warm, inside out.
Use only a non-chlorine bleach to stop garment fading.
We recomend you to not tumble dry any clothing.
If you garment is printed do not iron directly onto the print.
Do not dry clean

Q – I can’t find the answer to my question, what do I do?
A – Email us at: shop@smashintopieces.com and we will try to help you the best way possible.